Privacy Policy

1. Personal Data We Collect

We may collect personal information when you:

• Register on our website
• Place an order or request a quote
• Contact us by email, WhatsApp, or contact forms

The information we collect may include:

• Contact details: name, email address, phone number, shipping or billing address
• Payment information: details required to process payments (handled securely by payment providers)
• Website usage data: IP address, browser type, device information, and pages visited

2. How We Use Your Personal Data

We use your information to:

• Process orders and deliveries
• Provide customer service and after-sales support
• Communicate about orders, inquiries, or services
• Improve our website, products, and services
• Send marketing or promotional messages only if you have given consent

3. Sharing Your Personal Data

We do not sell or rent your personal data.

We may share your information only when necessary with:

• Service providers (such as logistics companies, payment processors, or IT service providers)
• Legal or regulatory authorities, when required by law
• Business partners, only as needed to complete your order

All third parties are required to protect your data and use it only for the intended purpose.

4. Legal Basis for Processing

We process personal data based on:

• Your consent
• Contract performance (to fulfill orders or services)
• Legal obligations
• Our legitimate business interests, such as fraud prevention and website security

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and usage
• Enhance user experience

By using our website, you agree to the use of cookies. You can manage cookie preferences through your browser settings.

6. Data Storage & Security

Your personal data is stored securely using appropriate technical and organizational measures. We take reasonable steps to protect your information from unauthorized access, loss, or misuse.

7. International Data Transfers

As an international business, your data may be processed outside your country or the European Union.

When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

8. Data Retention

We retain personal data only for as long as necessary to:

• Complete transactions
• Meet legal, tax, or accounting requirements

After that, data is deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing communications

You can contact us at any time to exercise these rights.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.